Terms & Conditions

Cancellations

Please give 24 hours notice prior to your appointment time should you wish to cancel.

Any cancellation after 24 hours and missed appointsments will be charged a fee of 50% of full treatment cost.

Making an Appointment

When making an appointment a deposit is required to secure your booking. The remaining cost of treatment is to be paid on the day by cash, bank transfer or card payment.

Gift Vouchers

Gift vouchers are available for specific treatments or any amount. Vouchers are valid for 6 months and can only be used for treatments with Luna Treatments and are non refundable.

Consultation

On your first visit with Selina at Luna Treatments a full consultation is required to give you a safe and effective treatment. Consultation is free and may take up to 25 minutes.

Home Visit Treatments

There is a  £30 minimum spend for a home visit appointment. You will need a suitable amount of room to set up in advance (will need to fit a mobile couch) There needs to be access to water and power points.

Please note that free parking is required at or close to the property. If there is parking that requires payment this will be added to the bill.

Privacy Policy

I take your privacy very seriously and this privacy statement is here to help you understand what may happen to any information you give me about you. This privacy statement only relates to my website and does not extend to your use of the Internet outside of our website or to any websites that are linked to my website.

You can access my website home page and browse our site without disclosing your personal information, but if you do give me your personal details, you are accepting these terms.  This privacy statement is part of our Terms and Conditions. I may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.

  • Any personal information provided is stored for my own records only and will not be disclosed to third-parties.
  • Personal information is limited to your name, phone number, email address. These details are only known to me if you complete the contact form.
  • I will only use your contact details in order to contact you. I never give or sell our customers details to third parties.
  • All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

Cookies

Like many other websites, my website uses “cookies”.

You can control the use of cookies on your computer and can turn them on or off at anytime in your web browser settings. This site also asks if you wish to accept cookies. The cookies I use on this site are in relation to analytics and social media:

Analytics

I use analytics cookies to helps me understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. I would find it difficult to analyse how well our website was performing and improve it without these cookies.

Social Sharing

I use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or service on our website.